So, I’ve been thinking… whenever something goes wrong with a computer, it seems like the first reaction is to totally roast the device, right? Like, ‘My PC is trash’ or ‘This laptop hates me’… but honestly, most of the time, it’s user error. I mean, forgot to update your drivers? That’s not on the GPU. And how about ignoring that error message that was basically begging you to fix something? That’s definitely on you. Or downloading a random movie from a sketchy site and then freaking out because your computer is full of viruses… Come on. The tech is trying its best, but we need to respect it if we want it to treat us well. What’s the most ridiculous user mistake you’ve had to deal with? I’ll start: someone brought me a laptop that “wasn’t turning on” and it turns out they had been pressing the space bar instead of the power button for weeks. WEEKS. What about you?
Oh man, that’s classic. My friend spent 6 hours trying to figure out why his motherboard wouldn’t boot. I just asked if he plugged in the CPU power cable, and guess what? He hadn’t. Problem solved, but he wasted half a day.
You know, it’s often pride that keeps people from admitting they made a mistake. They just can’t face the fact that it’s them causing the issue.
Honestly, it’s so easy to blame the computer. I had a user calling me about their PC being slow. I logged in and saw they had like 40 Chrome tabs open and hadn’t rebooted in weeks. A simple restart fixed it.
Some people just don’t want to admit they messed up. If they can blame the tech, it’s easier. I had a user with a sticky keyboard and when I opened it up, it was all coffee stains. They just said it wasn’t their fault.
I think a lot of it comes down to not wanting to be seen as incompetent. If the computer’s the problem, it’s no big deal. But if it’s the user’s fault, they might get in trouble. Like, I once had a user who deleted their System 32 folder thinking it was okay. Oof.