I’ve been having trouble with my computer taking 5-10 minutes to shut down, and I think I found the cause. In Windows Security > Virus & threat protection > Protection History, there are multiple messages that say ‘Remediation incomplete (Severe)’. When I clicked one, it asked if I want to allow Windows Security to make changes, but I didn’t click yes because I’m not sure if it’s safe. I’ve added a screenshot here for context: Imgur: The magic of the Internet.
UPDATE: I checked the Event Viewer, and it seems like this issue is related to a file called DellSupportAssistRemedationService. Do you think it’s a false positive? Here’s another screenshot: Imgur: The magic of the Internet.
It could be a false positive, but I would suggest running a full system scan using a different trusted antivirus tool like Malwarebytes, just to be safe. It could help detect if there’s any actual threat.
You should probably allow Windows Security to make the changes if it’s asking to fix the issue. It’s a trusted system tool, so you should be safe in allowing it.